Support Services
One of the most overlooked aspects of any development project or web site is the support services.
Yet so many companies rely heavily on their application for the day-to-day running of their business, or their web site as a point of contact and information to customers.
Many companies receive most or all of their customers and inquiries through their web site, yet have no means of ensuring the ongoing reliability and responsiveness of their site.
Arctic Kiwi offers full application support services, usually in conjunction with our hosting service
This includes full support for bug fixes, maintenance and minor changes to existing applications either developed in house or externally.
Additionally we actively monitor site traffic and availability, and can trigger text message alerts on outages which ensure minimal down time.
For a nominal monthly charge Arctic Kiwi can take over the upkeep of your site or application and ensure continued reliable service.
As part of this service we provide consulting and advice for better performance and managing capacity and increased demands.
We don’t lock you into any long term contract, you can cancel your support contract any time.
To find out how Arctic Kiwi provides the full service to your business, please contact us